Thank you for shopping at themesandplugin.com. Since our products are digital and downloadable, we do not offer refunds or returns after a purchase is completed.
1. No Refund Policy for Downloadable Products
All products sold on themesandplugin.com are digital and provided under the GPL license. Due to the nature of digital goods, we do not issue refunds once the product is downloaded or accessed.
2. Exceptions
Refunds will only be considered under the following circumstances:
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You were charged multiple times for the same product due to a system error.
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The product is completely non-functional, and our support team is unable to resolve the issue.
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You did not download the product, and you request a refund within 7 days of purchase.
3. Support and Issue Resolution
If you encounter any problems with the product, we encourage you to contact our support team before requesting a refund. Most issues can be resolved with troubleshooting or guidance.
4. Chargebacks and Disputes
Initiating a chargeback without contacting us first may result in account suspension or a permanent ban from purchasing on themesandplugin.com. If you believe you were wrongly charged, please reach out to us for resolution.
5. Contact Us
If you have any questions or need assistance, please contact us at:
Website: [themesandplugin.com]
Email: [themesandsplugin@gmail.com]
By making a purchase on themesandplugin.com, you agree to this Return and Refund Policy.